All special order and one-of-a-kind and custom-made pieces are Final Sale and not eligible for returns or refunds.

A Trio Jewelry does accept returns on all other pieces if returned within two weeks (14 days) of delivery. All merchandise must be returned in its original packaging and in its original condition.

To return a purchase, please contact info@atriojewelry.com. It is your responsibility to ship and insure your jewelry in the event of a return. You are also welcome to return any items in person to our studio.

If you have any questions about or policy please email or call.